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Privacy Policy

On this page you will find information regarding the following aspects::

Choose an option to access the information.

 

 

COOKIES POLICY

A cookie is a file that is downloaded onto your computer when you access certain websites. Among other things, cookies allow a website to store and recover information on the browsing habits of a user or their device. Depending on the information contained and the manner in which the user employs their device, they may be used to recognize the user.

Cookies are essential for the proper operation of the Internet, and they provide innumerable advantages in the provision of interactive services, making browsing and using our website easier to use.

The information provided below will help you to understand the different types of cookies:

TYPES OF COOKIES
ACCORDING TO THE ENTITY THAT MANAGES THEM OWN COOKIES These cookies are gathered by the website publisher themselves, in order to provide the service requested by the user.
THIRD-PARTY COOKIES These cookies are gathered and managed by a third party, and cannot be considered our own cookies.

ACCORDING TO THE AMOUNT OF TIME THEY REMAIN ACTIVE

SESSION COOKIES

These collect information for as long as the user browses the webpage, in order to provide the requested service.

PERSISTENT COOKIES

These are stored in the terminal, and the information obtained will be used by the entity in charge of the cookie to provide the requested service.

ACCORDING TO THEIR PURPOSE

TECHNICAL COOKIES

These are needed for correct web browsing.

CUSTOMIZATION COOKIES

These allow the user to choose certain features (e.g. language) during their browsing of the website.

ANALYTICAL COOKIES

These allow the provider of a service to associate browsing behaviour with a user, in order to understand their use of the webpage and to analyse statistics on the most-visited content, number of visitors, etc.

ADVERTISING COOKIES

These allow the website publisher to include advertisements on their webpage that are adapted to its content.

BEHAVIOURAL ADVERTISING COOKIES

These allow the website publisher to include advertisements on their webpage that are adapted to the information obtained on the user’s browsing habits.

According to what is established in Article 22.2 of Law 34/2002, of July 11,on Information Society Services and Electronic Commerce (LSSI-CE), HOTEL ARS MAGNA SL must inform users of the cookies used on our website:

 

  TYPES OF OOKIES
  Own Cookies Third-party Cookies Session Cookies Persistent Cookies
Technical Cookies X X X  
Customization Cookies        
Analytical Cookies X X X  
Advertising Cookies        
Behaviooural advertising Cookies        

In addition, HOTEL ARS MAGNA SL informs users that they have the option of configuring their browser so that they are informed of the reception of cookies, allowing them to prevent these cookies from being installed on their hard drive if they wish.

 

 

CONDITIONS OF USE

In keeping with Law 34/2002, of July 11, Information Society Services and Electronic Commerce (LSSI-CE), HOTEL ARS MAGNA SL informs the user that they are the owner of the website www.arsmagnahotels.com. In keeping with what is established in Article 10 of the cited Law, HOTEL ARS MAGNA SL informs users of the following:

This website’s owner is HOTEL ARS MAGNA SL, with Tax ID number B16653586 and with their registered office at BLANQUERNA 12 07003, PALMA DE MALLORCA (ILLES BALEARS) included in the Commercial Register in Volume 2837, sheet 95, page PM-87886 and entry 1st. The company contact email is: info@arsmagnahotel.com .

Users and responsibility regime

By browsing, accessing and using HOTEL ARS MAGNA SL’s website, constitutes the person as a user. As a result of browsing HOTEL ARS MAGNA SL’s website, the said user accepts all the conditions of use established herein, notwithstanding the application of the corresponding obligatory regulations applicable in each case.

HOTEL ARS MAGNA SL’s website provides a broad range of information, services and data. The user accepts their personal responsibility for the correct use of this website. This responsibility includes:

  • The veracity and legality of the information provided by the user in the formulas requested by HOTEL ARS MAGNA SL in order to access certain contents or services offered on the website.
  • The use of information, services and data offered by HOTEL ARS MAGNA SL contrary to what is established in these terms and conditions, the law, morality, good manners and public order, or any other use that might result in the violation of third-party rights or affect the proper operation of the website.

Policy regarding links and exemption of liability

HOTEL ARS MAGNA SL is not responsible for the content of any of the websites the user might access through the links included on the website, and in no case will they examine or exercise any type of control over the content of other websites. In addition, they cannot guarantee the technical availability, accuracy, veracity, validity or legality of websites pertaining to others that may be accessed via the links.

HOTEL ARS MAGNA SL has taken all the necessary measures to avoid any sort of harm coming to the users of their website that may result from use of the same. Therefore, HOTEL ARS MAGNA SL is not responsible, under any circumstances, for the possible damage that the user might suffer as the result of their Internet use.

Modifications

HOTEL ARS MAGNA SL reserves the right to make any amendments to the content of its website it deems appropriate, without prior notice. This includes the content of the website, its Terms and Conditions of Use, or the General Terms and Conditions of Contracting.

Such changes may be made via their website in any way permissible by law, and shall be binding during the time in which they remain published on the website and until they are modified by subsequent amendments.

Online booking services

Certain contents of the website of HOTEL ARS MAGNA SL contain the possibility to book online. The use of them will require the mandatory reading and acceptance of the general reservation conditions established for this purpose by HOTEL ARS MAGNA SL.

Data protection

In accordance with the provisions of the current legislation on Personal Data Protection, we hereby inform you that your data will be incorporated into the processing system owned by HOTEL ARS MAGNA SL, with Tax ID number B16653586 and its registered office at BLANQUERNA 12 07003, PALMA DE MALLORCA (ILLES BALEARS) in order to facilitate, attend to and meet the commitments established between the two parties. In keeping with applicable regulations, HOTEL ARS MAGNA SL informs users that their information will be kept during the necessary period in order to fulfil the aforementioned conditions.

We inform you that the legal basis of the processing of your data is the correct execution of the contract between the parties and the consent.

HOTEL ARS MAGNA SL also informs you that it will process the data in a lawful, honest, transparent, suitable, relevant, limited, accurate and updated manner. HOTEL ARS MAGNA SL therefore undertakes to take all reasonable measures to ensure that they will be deleted or rectified without delay if they become inaccurate.

In accordance with the rights conferred on you by the current legislation on Personal Data Protection, you may exercise the rights of access, rectification, limitation of processing, deletion, portability and opposition by sending your request to the postal address indicated above or by writing an email to info@arsmagnahotel.com.

You may contact the competent Supervisory Authority to submit any claim you deem appropriate.

SSL (Secure Sockets Layer) Certificate

The SSL CERTIFICATE provides authentication, privacy and security of information between HOTEL ARS MAGNA SL and the user.

HOTEL ARS MAGNA SL has an SSL security certificate in order to perform safe connections.

In this process, several parameters are established to ensure safe connections. These are made using pre-established keys, encoding and decoding all information sent until the connection is closed.

Intellectual and industrial property

HOTEL ARS MAGNA SL in its own right or as a franchisee is the holder of all intellectual and industrial property rights for its webpage. In addition, all elements contained therein (by way of illustration, images, sound, audio, video, software or texts; brands or logos, colour combinations, layout and design, selection of materials used, computer programs needed for correct operation, access and use, etc.) are held by HOTEL ARS MAGNA SL. As a result, these works are protected as intellectual property by Spanish Law; in this case, both Spanish and European law in this area are applicable, as are international agreements on such matters to which Spain adheres.

All rights reserved. By virtue of what is established in the Law on Intellectual Property, the reproduction, distribution or public communication of all or part of the contents of this webpage (including the means by which they are made available) for commercial ends, in any form or by any technical means are expressly forbidden without the authorization of HOTEL ARS MAGNA SL.

The user promises to respect the Intellectual and Industrial Property Rights held by HOTEL ARS MAGNA SL. Users may view the elements on the site or even print them out, copy them or store them on the hard drive of their computer or in any other physical format, as long as it is solely and exclusively for their own personal and private use. The user must abstain from erasing, altering, evading or manipulating any protective device or security system installed on HOTEL ARS MAGNA SL’s web pages.

Legal action, applicable legislation and jurisdiction

HOTEL ARS MAGNA SL reserves the right to begin the civil or criminal proceedings which it deems appropriate due to the misuse of its website and contents thereof, or due to the breach of these terms and conditions.

The relationship between the user and the service provider shall be governed by current legislation which applies in Spanish territory. Should any dispute arise, the parties may submit their disputes to arbitration or proceed through the regular legal channels, in compliance with the applicable rules on jurisdiction and competence. The registered office of HOTEL ARS MAGNA SL is in Spain.

 

 

PRIVACY POLICY FOR SOCIAL NETWORKS

In keeping with what is established in applicable regulations on the Protection of Personal Information and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), HOTEL ARS MAGNA SL hereby informs users that they have created a profile on the social network(s) Facebook, Twitter, Instagram, Flickr, Pinterest, Linkedin, y Foursquare with the principal aim of advertising their products and services.

Information for HOTEL ARS MAGNA SL:

The user has a profile on the same Social Network and has decided to join the page created by HOTEL ARS MAGNA SL, thus showing their interest in the information made public through the Network. By joining our page, you are authorising our use of any personal information published on your profile.

The user can access the privacy policies of the Social Network at any time, or can configure their profile so as to guarantee their privacy.

HOTEL ARS MAGNA SL has access to and handles users’ public information, especially their contact name. This information is only used within the Social Network. It is not added to any sort of file.

With regard to the right to access, rectification, limitation of treatment, deletion, portability and opposition to the processing of your personal data, that you possess and that can be exercised before DIANDRO DIGITAL SL in keeping with the RGPD, you must take into account the following:

  • Right of Access: It is the right of the user to obtain information about their specific personal data and the treatment that has been carried out or carried out, as well as the information available about the origin of said data and the communications made or planned of the same

  • Right of Rectification: It is the right of the affected person to modify the data that turns out to be inaccurate or incomplete. It can only be satisfied in relation to that information that is under the control of HOTEL ARS MAGNA SL, for example, delete comments posted on the page itself, images or web contents where personal data of the user is recorded

  • Right to Limitation of Treatment: It is the right to limit the purposes of the treatment originally provided by the controller..

  • Right of Deletion: It is the right to delete the personal data of the user, except as provided in the GDPR itself or in other applicable regulations that determine the obligation to preserve them, in a timely manner.

  • Portability right: The right to receive personal data that the user has provided, in a structured format, for common use and mechanical reading, and to transmit them to another responsible.

  • Right of Opposition: It is the right of the user not to carry out the processing of their personal data or to cease the processing of them by HOTEL ARS MAGNA SL.

HOTEL ARS MAGNA SL will perform the following actions::

  • Access public profile information.

  • Publish any information already available on the HOTEL ARS MAGNA SL web page on their user profile.

  • Send personal and individual messages through the channels of the Social Network.

  • Update the status of their page, which will be published on their user profile.

The user can always control their connections, eliminate content that ceases to interest them, and restrict who they share their connections with. In order to do so, they must access their privacy configurations.

Publications

Once they have joined the HOTEL ARS MAGNA SL page, the user will be able to post comments, links, images, photographs or any other type of multimedia content supported by the Social Network on the page. In any case, the user must have ownership over this content, they must have the authorship rights and intellectual property rights to the same, or have the consent of the affected third parties. Any content posted on the page, whether text, graphics, videos, etc. that is in violation of morality, ethics, good taste or decorum is expressly prohibited, as is any that violates intellectual or industrial property rights, image rights or the Law. Under such circumstances, HOTEL ARS MAGNA SL reserves the right to immediately remove the content, and may request that the user be permanently blocked.

HOTEL ARS MAGNA SL is not responsible for any content freely published by a user.

The user must keep in mind that their posts will be viewed by other users. As a result, they are the principal person in charge of protecting their own privacy.

Images posted on the page will not be stored in any sort of file by HOTEL ARS MAGNA SL, but they will remain on the Social Network.

Contests and Promotions

HOTEL ARS MAGNA SL reserves the right to organise contests and promotions that users connected to their page can take part in. When the Social Network is used for these contests and promotions, the terms and conditions will be published on the same. This will always be in compliance with the LSSI-CE and any other applicable regulations.

The Social Network does not sponsor, support or administer any of our promotions in any way, nor are they associated with any of them.

Publicidad

HOTEL ARS MAGNA SL will use the Social Network to advertise their products and services. In any case, if they decide to handle your contact information for direct commercial research actions, they will always do so in keeping with the RGPD and the LSSI-CE.

Recommending HOTEL ARS MAGNA SL’s page to other users so that they too can enjoy the promotions offered therein or remain informed of its activity will not be considered publicity.

Below is a link to the Social Network’s privacy policy:

 

 

CONDICIONES GENERALES DE RESERVA

Información previa a la reserva

Las presentes Condiciones Generales de Reserva (en adelante Condiciones Generales) regularán la relación comercial que surja entre HOTEL ARS MAGNA SL y el usuario o cliente por la contratación realizada a través de los formularios que HOTEL ARS MAGNA SL pone a su disposición en su www.arsmagnahotel.com.

La reserva a través de los sitios web de HOTEL ARS MAGNA SL supondrá la aceptación expresa, por el cliente o usuario de las páginas, de estas condiciones, como también de las condiciones de uso establecidas para la navegación del usuario por las páginas propiedad de HOTEL ARS MAGNA SL.

Estas condiciones serán de aplicación sin perjuicio de la aplicación de las normas legales sobre la materia que sean de aplicación para cada caso.

Las condiciones Generales de Contratación regulan la relación de venta a distancia entre HOTEL ARS MAGNA SL y el usuario o cliente, de acuerdo con las estipulaciones legales, en especial, la Ley 7/1998, de 13 de abril, sobre Condiciones Generales de Contratación, la Ley 3/2014, de 27 de marzo por la que se modifica el texto refundido de la Ley General para la Defensa de los consumidores y Usuarios, Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales, Reglamento General de Protección de Datos (UE) 2016/679, la Ley 7/1996, de 15 de enero de Ordenación del Comercio Minorista, y a la Ley 34/2002 de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico.

HOTEL ARS MAGNA SL se reserva el derecho a realizar las modificaciones que considere oportunas, sin aviso previo, en las Condiciones Generales. Dichas modificaciones podrán realizarse, a través de sus websites, por cualquier forma admisible en derecho y serán de obligado cumplimiento durante el tiempo en que se encuentren publicadas en la web y hasta que no sean modificadas válidamente por otras posteriores. No obstante, HOTEL ARS MAGNA SL se reserva el derecho de aplicar, en determinados casos, unas Condiciones Particulares de Contratación con preferencia a las presentes Condiciones Generales cuando lo considerara oportuno, anunciándolas en tiempo y forma oportunos.

HOTEL ARS MAGNA SL informa que el procedimiento de reserva a través de sus páginas web viene detallado en el apartado correspondiente para la formalización de la reserva.

Asimismo, HOTEL ARS MAGNA SL informa que el usuario puede tener acceso a las condiciones de uso que dispone en la misma web.

Por la reserva con HOTEL ARS MAGNA SL a través de su website, el usuario o cliente declara expresamente conocer, entender y aceptar dichas condiciones de uso y las Condiciones Generales. Del mismo modo el usuario declara ser mayor de edad y tener la capacidad jurídica y de obrar necesaria para el acceso a los sitios web de HOTEL ARS MAGNA SL y la contratación por medio de los mismos. El usuario se hace responsable de tratar confidencial y responsablemente la identidad y contraseña obtenidas en el registro como cliente, no pudiendo cederlas a otro.

Una vez efectuada la reserva el usuario visualizará la confirmación de su reserva en pantalla, pudiendo imprimir ésta como comprobante de la reserva efectuada.

La confirmación de reserva y el comprobante de la reserva (impresión que hace el usuario) no tendrán validez como factura.

 

 

FUNCIONAMIENTO DE LA RESERVA

Oferta de reservas y referencia de precios.

En cumplimiento de la normativa vigente y, en especial de la Ley 34/2002 de servicios de la sociedad de la información y del comercio electrónico, HOTEL ARS MAGNA SL ofrece en el apartado correspondiente para la formalización de la reserva información sobre todas las posibles reservas, sus características y precios. No obstante, HOTEL ARS MAGNA SL se reserva el derecho a retirar, reponer o cambiar las ofertas que se ofrecen a sus clientes a través de su página web, mediante el simple cambio en el contenido de las mismas. De esta forma, los productos y/o servicios ofrecidos en cada momento por la website de HOTEL ARS MAGNA SL se regirán por las Condiciones Generales vigentes en cada caso. Asimismo, la empresa tendrá la facultad de dejar de ofrecer, sin previo aviso y en cualquier momento, el acceso a los productos y/o servicios mencionados.

Indicación de los precios.

Cada posible reserva ofrecida tendrá indicado su precio y si tiene incorporado el IVA o cualquier otro impuesto que, en su caso, sea de aplicación. Los precios indicados en pantalla serán los vigentes en cada momento salvo error tipográfico. Cuando el precio sea diferente por el motivo anteriormente expuesto, HOTEL ARS MAGNA SL lo comunicará al cliente, vía e-mail, antes de proceder el cobro de la reserva.

Disponibilidad.

La disponibilidad de las ofertas ofrecidas por HOTEL ARS MAGNA SL a través de su página web puede variar en función de la demanda de los clientes. Pese a que HOTEL ARS MAGNA SL actualiza la base de datos periódicamente, la reserva solicitada por el cliente podría estar completa en ese momento. En tal caso, HOTEL ARS MAGNA SL remitirá un e-mail al cliente informándole de la imposibilidad de la disponibilidad de la oferta.

Formas de pago.

HOTEL ARS MAGNA SL solicita en las reservas a través de su página web los datos de una tarjeta de crédito, titular de reserva, para garantizar la efectividad de la misma.

Le recordamos que el establecimiento dispone de dos tarifas para realizar las reservas:

Tarifa No Reembolsable: se pagará la totalidad de la reserva en el momento de realizarla.

Tarifa Flexible: el establecimiento no efectúa ningún cargo en su tarjeta de crédito al realizar esta reserva. La tarjeta se utiliza solamente como garantía. La factura correspondiente a la reserva, se saldará directamente en el establecimiento, ya sea en metálico, con tarjeta de crédito o de cualquier otro modo aceptado por el establecimiento.

Cancelación de la reserva.

La política de cancelación de HOTEL ARS MAGNA SL se dividirá en los dos tipos de tarifa que disponemos:

Tarifa no reembolsable no se podrá ni modificar ni cancelar.

Tarifa flexible, si la cancelación se efectúa con más de 48 horas de antelación el establecimiento no efectuará cargos. Si la cancelación se efectúa con menos de 48 horas de antelación, facultará al establecimiento a cargar al número de tarjeta de crédito facilitada el precio de la primera noche de la reserva.

Desistimiento.

Según lo establecido el artículo 103 de la Ley 3/2014, de 27 de marzo por la que se modifica el texto refundido de la Ley General para la Defensa de los consumidores y Usuarios, el suministro de servicios de alojamiento para fines distintos del de servir de vivienda, transporte de bienes, alquiler de vehículos, comida o servicios relacionados con actividades de esparcimiento, si los contratos prevén una fecha o un periodo de ejecución específicos, están exentos de desistimiento.

 

 

PROTECCIÓN DE DATOS

De conformidad con la normativa aplicable y vigente en materia de protección de datos, HOTEL ARS MAGNA SL informa a los usuarios que los datos personales recabados durante el proceso de registro y/o de reserva, serán incorporados al sistema de tratamiento titularidad de HOTEL ARS MAGNA SL, con la finalidad de tramitar dichas acciones por parte del usuario y gestionar actuaciones posteriores derivadas de las mismas.

Sus datos se conservaran el plazo estrictamente necesario para cumplir con las finalidades anteriormente previstas, salvo obligación legal de conservación.

Le informamos que la base legal del tratamiento de sus datos es la correcta ejecución del contrato entre las partes y el consentimiento.

De acuerdo con los derechos que le confiere la normativa vigente en protección de datos podrá ejercer los derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición al tratamiento de sus datos de carácter personal así como del consentimiento prestado para el tratamiento de los mismos, dirigiendo su petición a la dirección mencionada más arriba o al correo electrónico info@arsmagnahotel.com. Podrá dirigirse a la Autoridad de Control competente para presentar la reclamación que considere oportuna.

 

 

LEGISLACIÓN Y JURISDICCIÓN APLICABLE

Asimismo, HOTEL ARS MAGNA SL se reserva la facultad de presentar las acciones civiles o penales que considere oportunas por la utilización indebida de su sitio web y contenidos o por el incumplimiento de las presentes condiciones.

La relación entre el usuario y el prestador se regirá por la normativa vigente y de aplicación en el territorio español. De surgir cualquier controversia las partes podrán someter sus conflictos a arbitraje o acudir a la jurisdicción ordinaria cumpliendo con las normas sobre jurisdicción y competencia al respecto. HOTEL ARS MAGNA SL tiene su domicilio en ILLES BALEARS, España.

 

 

CLAUSE TO ENTER IN THE WEB FORM

In accordance with the provisions of the current legislation on Personal Data Protection, we hereby inform you that your data will be incorporated into the processing system owned by HOTEL ARS MAGNA SL, with Tax ID number B16653586 and its registered office at BLANQUERNA 12 07003, PALMA DE MALLORCA (ILLES BALEARS) in order to meet your inquiries. In keeping with applicable regulations, HOTEL ARS MAGNA SL informs users that their information will be kept during the necessary period in order to fulfil the aforementioned conditions.

HOTEL ARS MAGNA SL also informs it users that it will process the data in a lawful, honest, transparent, suitable, relevant, limited, accurate and updated manner. HOTEL ARS MAGNA SL therefore undertakes to take all reasonable measures to ensure that they will be deleted or rectified without delay if they become inaccurate.

In accordance with the rights conferred on you by the current legislation on Personal Data Protection, you may exercise the rights of access, rectification, limitation of processing, deletion, portability and opposition by sending your request to the postal address indicated above or by writing an email to info@arsmagnahotel.com.

You can go to the competent Control Authority to present the claim that you consider appropriate..

El envío de estos datos implica la aceptación de esta cláusula.

 

 

NEWSLETTER CLAUSE

In accordance with the provisions of the current legislation on Personal Data Protection, we hereby inform you that the email address that you have provided us will be incorporated into the processing system owned by HOTEL ARS MAGNA SL, with Tax ID number B16653586 and its registered office at BLANQUERNA 12 07003, PALMA DE MALLORCA (ILLES BALEARS) and stored in a file for which HOTEL ARS MAGNA SL is responsible, for the purposes of processing your subscription request and to be able to regularly send you our Newsletter. In accordance with the rights conferred on you by the current Personal Data Protection legislation, you may exercise the rights of access, rectification, limitation of processing, deletion, portability and objection to the processing of your personal data and the consent given for its processing, by sending your request to the postal address indicated above or by writing an email to info@arsmagnahotel.com. HOTEL ARS MAGNA SL informs you that we continue to process your personal data according to your continued consent. Unless you do not inform us otherwise, we will understand that your data have not been modified, that you undertake to notify us of any changes, and that in accordance with article 21.1 of Law 34/2002 on information society services and electronic commerce, once your subscription request has been made, we have your consent to process your data according to the aforementioned purposes.

Likewise, we hereby inform you that you can revoke your consent, thus cancelling your subscription to the Newsletter, by sending an email to the following address: info@arsmagnahotel.com.

Confirmation of subscription implies acceptance of this clause..